Privacy

1. Scope

• Visitors to our website.
• Businesses (“Customers”) who use our Services.
• End users who interact with our Customers’ AI agents (e.g., by phone call, text, or other channels powered by Revenaut).

2. The Information We Collect

(a) Information You Provide

• Account setup: name, email, phone, login credentials.
• Customer communications: messages, calls, or texts with us.
• Payment details (processed by third-party providers such as Stripe, Inc, a PCI-DSS Level 1-certified provider; we do not store full card numbers).

(b) Information from End Users

If you interact with a Revenaut-powered agent on behalf of one of our Customers, we may process: your name, phone number, and details you share during the interaction; call recordings, transcripts, and text/SMS messages.

This information is collected and stored by Revenaut on behalf of the Customer you are communicating with, so the Customer can review and manage their communications. We do not use this information for our own marketing or independent purposes. Any processing by AI models or third-party tools occurs in real time to support the interaction.

(c) Information Collected Automatically

• Device details (IP address, browser type, cookies).
• Usage data (pages visited, features used, timestamps).

(d) Call Recording and Consent

Certain Services allow Customers to record and transcribe phone calls for note-taking or quality-assurance purposes. When a Customer uses these features, Revenaut agents typically provide a verbal disclosure (for example, notifying participants that the call is being recorded) before recording begins. Customers are responsible for ensuring their use of these features complies with all applicable laws, including any requirements to notify or obtain consent from call participants. This includes cases where a Customer initiates or connects an outbound call and a participant may not hear the automated disclosure. Revenaut acts only as a technology provider and does not monitor recordings or determine whether consent has been obtained.

3. How We Use Information

• Provide, operate, and maintain the Services.
• Power, train, and improve our AI models.
• Communicate with Customers regarding accounts and updates.
• Ensure security, prevent fraud, and comply with laws.
• Send limited marketing communications (to Customers only, not End Users).

4. How We Share Information

• Customers: End User information is shared with the Customer you interacted with. Once shared, End User information is handled by the Customer in accordance with their own privacy practices, which we do not control.
• Service Providers: Hosting, analytics, AI platforms, payment processors, and support vendors.
• Business Partners or Affiliates: For joint services or integrations.
• Legal/Compliance: To comply with legal obligations, protect rights, or in connection with business transactions (e.g., merger, acquisition, asset sale).
• We do not sell personal information.

5. Your Choices

Emails/SMS: Opt out of promotional communications via the unsubscribe link or instructions provided.
Cookies: Adjust browser settings to block or delete cookies (note: Services may not function properly without them).
Do Not Track: We do not currently respond to DNT signals.

6. International Processing

We primarily process personal information in the United States. However, some of our service providers may process data in other countries. When this happens, the information will be subject to the laws of that country, which may provide different protections than the laws of your home jurisdiction.

7. Retention

We retain personal information as long as necessary to provide the Services, meet legal obligations, resolve disputes, and improve our offerings.

8. Children’s Privacy

Our Services are not directed to children under 16. If we become aware that a child has provided personal information, we will delete it. Alternatively, you can write to us at support@revenaut.ai.

9. Third-Party Links

Our Services may link to third-party websites or applications. We are not responsible for their privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: